Our services tailored to your needs
Everything your business needs to level-up
User research
Building a picture of your audience
We conduct interviews, ethnographic studies, surveys, workshops and more to understand your audience and their specific needs, delivering you a clear and actionable set of results.
UX design
Ensuring the best possible user experience
Once we understand the needs of your users, our best-of-the-best designers create dynamic layouts that optimise functionality and clean user flows, ensuring your customers have a seamless experience with your brand.
Branding & Visual Design
Making your brand beautiful
Our designers are skilled at leveraging cutting-edge visual and interactive design best-practices to engage users and support your established goals, utilising your existing brand elements or developing something new.
UX writing
Designing a wholistic customer experience
Our specialised writers generate all required functional content, from strategic storytelling to micro-copy, ensuring the user experience remains clear and seamless
CX design
Designing a wholistic customer experience
We understand the experience your customers have with your brand doesn’t start and end with a website, so we know it’s vital to paint a genuine, empathetic picture of the customer and their requirements from end-to-end throughout their experience with your digital brand, and to make design choices accordingly.
Service design
Strengthening your brand by improving customer service
By building plans for the infrastructure, communications strategy, material components and customer-facing workforce of your business, we can fine-tune – or fully evolve – each interaction your brand has with its customers.
Strategy guidance
Considering the future of your business, from big-picture to small
Our experts use ‘design thinking’ methods to define future state visions for your brand, outlining both small steps and bold strides your business can take to achieve (and exceed) your vision, goals and KPIs.
Product team alignment
Looking at the big picture
We analyse the relationships between each product in your portfolio, using a Semantic Environment Canvas to sketch out your current ways of working and finding agreement on a viable future vision and/or roadmap.
Product roadmap development
Helping to shape the future of your product offer
We translate your carefully considered strategic intent into a set of prioritised, pragmatic initiatives defined by their true business and customer value, and by their likelihood to succeed and/or to grow your brand.
Mobile apps
Putting your brand in the hands of your users
Our iOS and Android development capabilities (native and non-native), and ability to integrate with existing systems, ensures we can create and implement a mobile solution that allows your customers to find your brand anywhere, any time.
Web apps
Building interactive solutions
With years of experience designing and developing responsive websites and applications, from simple to complex, we can create a dynamic, results-driven customer-facing touch point for your brand.
Technical discovery
Building a picture of your digital footprint
Through a holistic investigation of your existing technical assets and processes, we can objectively evaluate their efficacy in achieving your business goals and objective, and make recommendations on how to streamline and improve your brand’s digital presence.
Solution architecture
Untangling your web presence
By taking a holistic view of your digital footprint, we can design cost-effective, best-of-breed solutions that integrate custom, proprietary and/or 3rd party systems without complicating the usability of your front or back-ends.
Team optimisation
Maximising the impact and effectiveness of your team
A brand is only as strong as the team behind it. By evaluating your team delivery processes, and by considering your business goals, customer needs and KPIs, we can map out recommended best-practice improvements that will make your team hum.
Other Services
Whatever your business or project needs – no matter the scale – we can help.
Consultation
OVO’s experts specialise in finding the most effective solutions for even the most complex challenges, either by offering bespoke consulting services, or by embedding ourselves in your existing teams to help increase delivery velocity.
End-to-end project
Whether it’s a single component of a wider program or an entire project, OVO can assist with the delivery of the initial strategy, the design and build processes, and everything else all the way through to deployment.
Delivery partner
Through our adaptable partnering services, OVO can provide ongoing delivery and operational support for all your web and mobile component launches and major updates.
Our ways of working
We customise our approach to best suit the needs and practices of your business.
Using the right technology
We take the time to understand the problem you’re trying to solve, so we can be sure we’re using the most functional, accessible and cost-effective technology for the solution
Agile delivery
We employ Agile methodologies throughout our projects to help deliver outcomes quickly, and to adapt to changing circumstances
Automated output
By automating processes like deployment and testing, we can deliver results faster without compromising quality
Full digital landscape
Our years of experience and industry-leading expertise in everything from web and mobile applications to DevOps and architecture design give us the opportunity to look at the full digital picture
OVO Design Playbook
Our consultants match design techniques and tools (for user research, ideation, user testing) to the project situation. The OVO Design Playbook is the embodiment of our collective knowledge on all things design, the ultimate reference point for OVO Design
OVOnet
Our online resource centre provides our consultants access to news, training and materials
Consulting Practice Managers
Every OVO consult has a Practice Manager who is a conduit to the broader OVO company experience and capability. OVO Practice Manager conducts regular sessions to provide guidance and advice.
Our Client Services
OVO Client Services are a regular connection point for feedback, forward planning for upcoming requirements and continuous improvement on ways of working together
OVO Software Engineering Playbook
Our consultants are skilled in multiple programming frameworks, structures, methods of managing pipelines and deployments. The OVO Software Engineering Playbook is the embodiment of our collective knowledge, the ultimate reference point for OVO engineers
OVO Mobile Engineering Playbook
Our consultants have always been active in the Mobile App development community. The OVO Mobile App Playbook is the embodiment of our collective knowledge, the ultimate reference point for OVO engineers
Using the right technology
We take the time to understand the problem you’re trying to solve, so we can be sure we’re using the most functional, accessible and cost-effective technology for the solution
Agile delivery
We employ Agile methodologies throughout our projects to help deliver outcomes quickly, and to adapt to changing circumstances
Automated output
By automating processes like deployment and testing, we can deliver results faster without compromising quality
Full digital landscape
Our years of experience and industry-leading expertise in everything from web and mobile applications to DevOps and architecture design give us the opportunity to look at the full digital picture
OVO Design Playbook
Our consultants match design techniques and tools (for user research, ideation, user testing) to the project situation. The OVO Design Playbook is the embodiment of our collective knowledge on all things design, the ultimate reference point for OVO Design
OVOnet
Our online resource centre provides our consultants access to news, training and materials
Consulting Practice Managers
Every OVO consult has a Practice Manager who is a conduit to the broader OVO company experience and capability. OVO Practice Manager conducts regular sessions to provide guidance and advice.
Our Client Services
OVO Client Services are a regular connection point for feedback, forward planning for upcoming requirements and continuous improvement on ways of working together
OVO Software Engineering Playbook
Our consultants are skilled in multiple programming frameworks, structures, methods of managing pipelines and deployments. The OVO Software Engineering Playbook is the embodiment of our collective knowledge, the ultimate reference point for OVO engineers
OVO Mobile Engineering Playbook
Our consultants have always been active in the Mobile App development community. The OVO Mobile App Playbook is the embodiment of our collective knowledge, the ultimate reference point for OVO engineers
Using the right technology
We take the time to understand the problem you’re trying to solve, so we can be sure we’re using the most functional, accessible and cost-effective technology for the solution
Agile delivery
We employ Agile methodologies throughout our projects to help deliver outcomes quickly, and to adapt to changing circumstances
Automated output
By automating processes like deployment and testing, we can deliver results faster without compromising quality
Full digital landscape
Our years of experience and industry-leading expertise in everything from web and mobile applications to DevOps and architecture design give us the opportunity to look at the full digital picture
OVO Design Playbook
Our consultants match design techniques and tools (for user research, ideation, user testing) to the project situation. The OVO Design Playbook is the embodiment of our collective knowledge on all things design, the ultimate reference point for OVO Design
OVOnet
Our online resource centre provides our consultants access to news, training and materials
Consulting Practice Managers
Every OVO consult has a Practice Manager who is a conduit to the broader OVO company experience and capability. OVO Practice Manager conducts regular sessions to provide guidance and advice.
Our Client Services
OVO Client Services are a regular connection point for feedback, forward planning for upcoming requirements and continuous improvement on ways of working together
OVO Software Engineering Playbook
Our consultants are skilled in multiple programming frameworks, structures, methods of managing pipelines and deployments. The OVO Software Engineering Playbook is the embodiment of our collective knowledge, the ultimate reference point for OVO engineers
OVO Mobile Engineering Playbook
Our consultants have always been active in the Mobile App development community. The OVO Mobile App Playbook is the embodiment of our collective knowledge, the ultimate reference point for OVO engineers
The right people for the job
With a diverse range of backgrounds and experiences, our team is unified by a shared passion for creating intuitive, seamless user experiences.
