Our Services

Our services tailored to your needs

Everything your business needs to level-up

User research

Building a picture of your audience

We conduct interviews, ethnographic studies, surveys, workshops and more to understand your audience and their specific needs, delivering you a clear and actionable set of results.

UX design

Ensuring the best possible user experience

Once we understand the needs of your users, our best-of-the-best designers create dynamic layouts that optimise functionality and clean user flows, ensuring your customers have a seamless experience with your brand.

Branding & Visual Design

Making your brand beautiful

Our designers are skilled at leveraging cutting-edge visual and interactive design best-practices to engage users and support your established goals, utilising your existing brand elements or developing something new.

UX writing

Designing a wholistic customer experience

Our specialised writers generate all required functional content, from strategic storytelling to micro-copy, ensuring the user experience remains clear and seamless

CX design

Designing a wholistic customer experience

We understand the experience your customers have with your brand doesn’t start and end with a website, so we know it’s vital to paint a genuine, empathetic picture of the customer and their requirements from end-to-end throughout their experience with your digital brand, and to make design choices accordingly.

Service design

Strengthening your brand by improving customer service

By building plans for the infrastructure, communications strategy, material components and customer-facing workforce of your business, we can fine-tune – or fully evolve – each interaction your brand has with its customers.

Strategy guidance

Considering the future of your business, from big-picture to small

Our experts use ‘design thinking’ methods to define future state visions for your brand, outlining both small steps and bold strides your business can take to achieve (and exceed) your vision, goals and KPIs.

Product team alignment

Looking at the big picture

We analyse the relationships between each product in your portfolio, using a Semantic Environment Canvas to sketch out your current ways of working and finding agreement on a viable future vision and/or roadmap.

Product roadmap development

Helping to shape the future of your product offer

We translate your carefully considered strategic intent into a set of prioritised, pragmatic initiatives defined by their true business and customer value, and by their likelihood to succeed and/or to grow your brand.

Mobile apps

Putting your brand in the hands of your users

Our iOS and Android development capabilities (native and non-native), and ability to integrate with existing systems, ensures we can create and implement a mobile solution that allows your customers to find your brand anywhere, any time.

Web apps

Building interactive solutions

With years of experience designing and developing responsive websites and applications, from simple to complex, we can create a dynamic, results-driven customer-facing touch point for your brand.

Technical discovery

Building a picture of your digital footprint

Through a holistic investigation of your existing technical assets and processes, we can objectively evaluate their efficacy in achieving your business goals and objective, and make recommendations on how to streamline and improve your brand’s digital presence.

Solution architecture

Untangling your web presence

By taking a holistic view of your digital footprint, we can design cost-effective, best-of-breed solutions that integrate custom, proprietary and/or 3rd party systems without complicating the usability of your front or back-ends.

Team optimisation

Maximising the impact and effectiveness of your team

A brand is only as strong as the team behind it. By evaluating your team delivery processes, and by considering your business goals, customer needs and KPIs, we can map out recommended best-practice improvements that will make your team hum.

Other Services

Whatever your business or project needs – no matter the scale – we can help.

Consultation

OVO’s experts specialise in finding the most effective solutions for even the most complex challenges, either by offering bespoke consulting services, or by embedding ourselves in your existing teams to help increase delivery velocity.

End-to-end project

Whether it’s a single component of a wider program or an entire project, OVO can assist with the delivery of the initial strategy, the design and build processes, and everything else all the way through to deployment.

Delivery partner

Through our adaptable partnering services, OVO can provide ongoing delivery and operational support for all your web and mobile component launches and major updates.

Our ways of working

We customise our approach to best suit the needs and practices of your business.

Using the right technology

We take the time to understand the problem you’re trying to solve, so we can be sure we’re using the most functional, accessible and cost-effective technology for the solution

Agile delivery

We employ Agile methodologies throughout our projects to help deliver outcomes quickly, and to adapt to changing circumstances

Automated output

By automating processes like deployment and testing, we can deliver results faster without compromising quality

Full digital landscape

Our years of experience and industry-leading expertise in everything from web and mobile applications to DevOps and architecture design give us the opportunity to look at the full digital picture

OVO Design Playbook

Our consultants match design techniques and tools (for user research, ideation, user testing) to the project situation. The OVO Design Playbook is the embodiment of our collective knowledge on all things design, the ultimate reference point for OVO Design

OVOnet

Our online resource centre provides our consultants access to news, training and materials

Consulting Practice Managers

Every OVO consult has a Practice Manager who is a conduit to the broader OVO company experience and capability. OVO Practice Manager conducts regular sessions to provide guidance and advice.

Our Client Services

OVO Client Services are a regular connection point for feedback, forward planning for upcoming requirements and continuous improvement on ways of working together

OVO Software Engineering Playbook

Our consultants are skilled in multiple programming frameworks, structures, methods of managing pipelines and deployments. The OVO Software Engineering Playbook is the embodiment of our collective knowledge, the ultimate reference point for OVO engineers

OVO Mobile Engineering Playbook

Our consultants have always been active in the Mobile App development community. The OVO Mobile App Playbook is the embodiment of our collective knowledge, the ultimate reference point for OVO engineers

Using the right technology

We take the time to understand the problem you’re trying to solve, so we can be sure we’re using the most functional, accessible and cost-effective technology for the solution

Agile delivery

We employ Agile methodologies throughout our projects to help deliver outcomes quickly, and to adapt to changing circumstances

Automated output

By automating processes like deployment and testing, we can deliver results faster without compromising quality

Full digital landscape

Our years of experience and industry-leading expertise in everything from web and mobile applications to DevOps and architecture design give us the opportunity to look at the full digital picture

OVO Design Playbook

Our consultants match design techniques and tools (for user research, ideation, user testing) to the project situation. The OVO Design Playbook is the embodiment of our collective knowledge on all things design, the ultimate reference point for OVO Design

OVOnet

Our online resource centre provides our consultants access to news, training and materials

Consulting Practice Managers

Every OVO consult has a Practice Manager who is a conduit to the broader OVO company experience and capability. OVO Practice Manager conducts regular sessions to provide guidance and advice.

Our Client Services

OVO Client Services are a regular connection point for feedback, forward planning for upcoming requirements and continuous improvement on ways of working together

OVO Software Engineering Playbook

Our consultants are skilled in multiple programming frameworks, structures, methods of managing pipelines and deployments. The OVO Software Engineering Playbook is the embodiment of our collective knowledge, the ultimate reference point for OVO engineers

OVO Mobile Engineering Playbook

Our consultants have always been active in the Mobile App development community. The OVO Mobile App Playbook is the embodiment of our collective knowledge, the ultimate reference point for OVO engineers

Using the right technology

We take the time to understand the problem you’re trying to solve, so we can be sure we’re using the most functional, accessible and cost-effective technology for the solution

Agile delivery

We employ Agile methodologies throughout our projects to help deliver outcomes quickly, and to adapt to changing circumstances

Automated output

By automating processes like deployment and testing, we can deliver results faster without compromising quality

Full digital landscape

Our years of experience and industry-leading expertise in everything from web and mobile applications to DevOps and architecture design give us the opportunity to look at the full digital picture

OVO Design Playbook

Our consultants match design techniques and tools (for user research, ideation, user testing) to the project situation. The OVO Design Playbook is the embodiment of our collective knowledge on all things design, the ultimate reference point for OVO Design

OVOnet

Our online resource centre provides our consultants access to news, training and materials

Consulting Practice Managers

Every OVO consult has a Practice Manager who is a conduit to the broader OVO company experience and capability. OVO Practice Manager conducts regular sessions to provide guidance and advice.

Our Client Services

OVO Client Services are a regular connection point for feedback, forward planning for upcoming requirements and continuous improvement on ways of working together

OVO Software Engineering Playbook

Our consultants are skilled in multiple programming frameworks, structures, methods of managing pipelines and deployments. The OVO Software Engineering Playbook is the embodiment of our collective knowledge, the ultimate reference point for OVO engineers

OVO Mobile Engineering Playbook

Our consultants have always been active in the Mobile App development community. The OVO Mobile App Playbook is the embodiment of our collective knowledge, the ultimate reference point for OVO engineers

Our Team

The right people 
for the job

With a diverse range of backgrounds and experiences, our team is unified by a shared passion for creating intuitive, seamless user experiences.

How can we help?Ready to start your project, or just keen to chat?
Say Hi!
Melbourne
Level 4/477 Collins Street Melbourne Victoria 3000
Sydney
Level 15/175 Pitt Street Sydney NSW 2000
We acknowledge Aboriginal and Torres Strait Islander people as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present.
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